If you find yourself experiencing a financial hardship, please contact us. ![]() My income has been impacted by the COVID-19 virus, can you help? Please continue to check this site for relevant and timely information as the situation evolves.įor additional information about COVID-19 visit the Centers for Disease Control at cdc.gov. We continue to monitor this quickly evolving situation and we’re here to assist our customers as needed. We are also working to help our business customers impacted by COVID-19.Īs always, the health, safety, and well-being of our customers, associates, and our communities is of paramount concern. Should you find yourself in need of assistance, please contact us. We encourage customers who may be impacted or need assistance to reach out. We also understand that there may be instances where customers find themselves facing financial difficulties. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) situation and are committed to being as responsive as possible to the needs of our customers and associates as the situation evolves. We are constantly working to expand Eno capabilities to more of our customers.At Capital One, the health and well-being of our customers, associates, and communities is our top priority. Some or all Eno features may not be available to all Capital One customers, depending on the types of accounts held. In case of errors or questions about your electronic fund transfers or bill payments, call us at 1-88 or write to Capital One, P.O. Web access is needed to bank online or in the Mobile app.Įno is not a channel for disputes or errors. For terms and privacy information, click here. Texting with Eno means you agree to chat about your account over SMS and receive recurring messages. Push, email, and SMS notifications must be enabled to be received. Some product ratings and reviews may be obtained from customers using prior releases of the product displayed above. Reviews are submitted by Capital One customers. ![]() Capital One customers are responsible for regularly checking their account statements. Eno is learning all the time and may not catch everything, including some free trials, subscriptions, renewals, recurring charges, and spending activity. ![]() Step 2 - In your device settings, make sure notifications are enabled for the Capital One Mobile app.Įno currently has the most robust capabilities and features for credit card customers.Įno looks out for free trials from select merchants.Step 1 - Sign in to your Capital One Mobile app, tap your profile photo, and go to Settings, Alerts & Notifications.To verify that you’re set up to receive app alerts:.To verify that you can receive text alerts: Sign in to your Capital One online account and confirm your consent to receive text messages.If you’re a Capital One banking or credit card customer 1, manage your account with Capital One online, and have given Capital One permission to contact you, then you should already be receiving text and app notifications from Eno. Or, edit your email settings by signing in to your account in the Capital One Mobile app, tapping your profile photo, and going to Settings, Alerts & Notifications.Sign in to your account online, tap on your profile photo, and click on Alerts to edit your email settings. ![]() To verify that you’re set up to receive emails: That’s right, Eno is already looking out for you! If you’re a Capital One banking or credit card 1 customer, manage your account with Capital One online, and have given Capital One permission to contact you via email, then you’re all set to start receiving email notifications from Eno.
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